# Software Upgrade on The No Agenda Show

Software Upgrade comes up in 3 chapters across 3 episodes of The No Agenda Show, from June 2012 to October 2013.

- **Chapters:** 3
- **Episodes:** 3
- **Discussed:** June 2012 – October 2013
- **Related topics:** [Natwest](https://search.noagendashow.net/topic/natwest.md), [Belfast](https://search.noagendashow.net/topic/belfast.md), [Cybersecurity Awareness Month](https://search.noagendashow.net/topic/cybersecurity-awareness-month.md), [Ebt](https://search.noagendashow.net/topic/ebt.md), [Flame Virus](https://search.noagendashow.net/topic/flame-virus.md), [Food Stamps](https://search.noagendashow.net/topic/food-stamps.md), [Snap](https://search.noagendashow.net/topic/snap.md), [Spain](https://search.noagendashow.net/topic/spain.md), [Stuxnet](https://search.noagendashow.net/topic/stuxnet.md)

## Chapters 1–3 of 3

### EBT System Outage, Xerox Software Upgrade Failure

- **Episode:** [556: Vape like a Ninja](https://search.noagendashow.net/episode/556-vape-like-a-ninja.md)
- **Published:** 2013-10-13
- **Time:** 15:17–18:52
- **Transcript:** https://search.noagendashow.net/episode/556-vape-like-a-ninja/chapter/ebt-system-outage-xerox-software-upgrade-failure.md

A routine software upgrade by Xerox caused a massive outage of the Electronic Benefits Transfer (EBT) system, affecting food stamp and SNAP recipients across 17 states including California. Adam Curry suggests the Saturday morning failure might have been a "dry run" or test of public docility during Cybersecurity Awareness Month. The outage left millions unable to purchase groceries until the systems were rebooted hours later.

Keywords: [ebt](https://search.noagendashow.net/topic/ebt.md), [snap](https://search.noagendashow.net/topic/snap.md), xerox, [software upgrade](https://search.noagendashow.net/topic/software-upgrade.md), [food stamps](https://search.noagendashow.net/topic/food-stamps.md), [cybersecurity awareness month](https://search.noagendashow.net/topic/cybersecurity-awareness-month.md)

### European Bank Software Glitches and Santander Issues

- **Episode:** [423: Wonderful Marinade](https://search.noagendashow.net/episode/423-wonderful-marinade.md)
- **Published:** 2012-07-05
- **Time:** 26:25–28:05
- **Transcript:** https://search.noagendashow.net/episode/423-wonderful-marinade/chapter/european-bank-software-glitches-and-santander-issues.md

Major banks in the UK and Spain, including RBS, NatWest, and Santander, have reported significant software glitches following system upgrades. These technical failures have resulted in customers being unable to access accounts or seeing incorrect balances, with errors predominantly favoring the banks. The hosts suggest these "glitches" may be a convenient way for struggling Eurozone banks to manage liquidity.

Keywords: rbs, [natwest](https://search.noagendashow.net/topic/natwest.md), santander, banking glitch, [software upgrade](https://search.noagendashow.net/topic/software-upgrade.md), [spain](https://search.noagendashow.net/topic/spain.md)

### NatWest Banking Failure, Software Glitch and Stuxnet Speculation

- **Episode:** [420: The Data Hole](https://search.noagendashow.net/episode/420-the-data-hole.md)
- **Published:** 2012-06-24
- **Time:** 2:08:49–2:15:26
- **Transcript:** https://search.noagendashow.net/episode/420-the-data-hole/chapter/natwest-banking-failure-software-glitch-and-stuxnet-speculation.md

A massive technical failure at NatWest bank in the UK left millions of customers unable to access their funds for several days. While the bank blamed a software upgrade glitch, the hosts speculate it could be a drill for a future bank holiday or the result of a cyberattack similar to Stuxnet or the Flame virus. IT professionals in the audience are invited to submit "essays" explaining the technical feasibility of the bank's official story.

Keywords: [natwest](https://search.noagendashow.net/topic/natwest.md), banking failure, [software upgrade](https://search.noagendashow.net/topic/software-upgrade.md), [stuxnet](https://search.noagendashow.net/topic/stuxnet.md), [flame virus](https://search.noagendashow.net/topic/flame-virus.md), [belfast](https://search.noagendashow.net/topic/belfast.md)

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